The offers and prices within this website are proprietary promotional offers and do not necessarily reflect nor imply endorsement or participation of the original manufacturer. Trademarks, service marks, advertising wording, designs and corporate logos on products displayed on this website are intended to show examples of what can be accomplished and are not to be construed as endorsements, or approvals. All copyrighted information and registered designs are the property of their respective owners.

FIRST IMPRESSIONS is not responsible for incidental or consequential damage resulting from errors in information on this website regardless of the origin of those errors. Colors of items and imprints shown on this website will change according to the settings selected for the monitor or printer used. If color is critical to you or your customer, secure a sample for approval before order is entered. Pricing may be shown as per item or as lot pricing. Set-up, art, shipping & handling, extra imprint colors and other services will affect total costs. Check with your FIRST IMPRESSIONS Representative to verify pricing.

All merchandise shown on this website will be substantially the same as displayed and described. The appropriateness of an item for a specific purpose or end user is to be determined by the purchaser. FIRST IMPRESSIONS is not responsible for any incidental or consequential damage resulting from inappropriate use of merchandise. Merchandise failing to arrive by a specific event date, providing the event date was a condition of the original order, may be refused by the customer and returned to FIRST IMPRESSIONS. FIRST IMPRESSIONS is not responsible for any incidental or consequential damages resulting from missed event dates.

1. Artwork: We require clean, sharp black and white artwork for reproduction of custom logos, unless specifically noted. Artwork should be color separated for multi-color imprints. Letterheads, yellow page advertisements or photocopies are not generally accepted to provide acceptable printing results. Artwork can be sent by email to: graphics@only1chance.com. Ask for our instructions sheet to insure an accurate and successful upload. If camera-ready art is not supplied, our In-house Art Department will prepare most logos from customer's copy for a flat charge of $45-$65. Complex art is subject to a quote.

2. Cuts, Screens, Dies and Set-up Charges: Depending upon the production method, the item and the price structure charged, a set-up charge may apply. Files are maintained for a maximum of 24 months; reorders placed after the 24-month period will require a new set-up charge.

3. Product Colors: Color samples shown are to be used as a guide only. Due to variances in the photographic and the printing processes involved in the production of our catalog, slight differences in the product color may occur. If a product is to be used for a particular "color" coordinated promotion and product color is a significant part of the promotion, we ask that you order a product proof prior to production.

4. Imprint Colors: Standard imprint colors vary from item to item and manufacturer to manufacturer. If specific PMS color matches are required, contact a FIRST IMPRESSIONS Representative for pricing for the specific product as each manufacturer will have their own pricing policy.

5. Future Deliveries: Generally, manufacturers and FIRST IMPRESSIONS can accommodate orders calling for delivery at some future date. However, at these deeply discounted prices all orders must be completed and shipped no later than December 31, 2009. Shipments cannot be scheduled into 2010 at these prices.

6. Multi-colors or Multi-location printing: Unless specifically quoted on the product pages, all pricing includes single color only printing in a single location. For items not listing multi-color or multi-location printing as an option, contact a FIRST IMPRESSIONS Representative for pricing.

7. Pricing Expiration: All prices on this website and in our catalog expire at midnight December 31, 2009. Orders signed and dated prior to 12/31/2009 and received by FIRST IMPRESSIONS by January 4, 2010 will be accepted at prices listed.

8. Production Time: All production times are "approximate" and cannot be guaranteed due to variations depending on seasonal changes. Time quoted is actual "working days" (Monday through Friday, excluding holidays). Additional time will be added for processing and is dependent on the item(s) ordered. Contact a FIRST IMPRESSIONS Representative for additional information. For "Special Event Dated" orders, refer to item # 10.

9. Proofs: Paper proofs of the proposed imprint copy can be provided on each item upon request. Product proofs may also be available on certain items, consult with your FIRST IMPRESSIONS Dealer Service Representative for cost on both.

10. Special "Event" Dated Orders: Do not "assume" that a specific date can be met if the item ordered is for special event and would be worthless if delivered after the date; each case must be specially authorized by a FIRST IMPRESSIONS Service Representative. Once authorization has been pre-approved, be certain to expedite your order by overnight delivery to FIRST IMPRESSIONS and put the required "in hands delivery by or notify date" in the appropriate box on the order form. Also be sure to list the name of the FIRST IMPRESSIONS Representative that received the pre-approval from the factory.

11. Substitutions: At times, FIRST IMPRESSIONS and our manufacturers find it necessary to make substitutions. We reserve the right to provide like product of equal or greater value without notice. Note: It is especially prevalent on caps advertised as "imports" - we do not advertise or guarantee a specific import brand. This may vary from order to order depending upon availability. On wearables it is not uncommon to find variations between "dyed lots" and colors may also vary from order to order.

12. Under-run or Over-runs: Due to the very nature of automated high-speed production equipment and methods it is not possible to guarantee exact quantities. It is industry standard practice to allow for an under or over run of 5% on certain items. Some items even run as much as 30% over run in higher quantities. Invoices will reflect the actual quantity shipped.